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Return & Exchange Policy
At Nelson Woodworking, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your order to initiate a return or exchange. Items must be returned in their original packaging and in the same condition as when they were received. Return shipping costs will be the responsibility of the customer.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
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